Due to the impact of Coronavirus (COVID-19), Village Park Homes has suspended non-essential in-home warranty service for the next two weeks. During this time we will continue to evaluate the situation to determine if further actions are required. We will provide updates as the situation evolves. For homeowners submitting year-end warranty requests, warrantable service requests submitted in writing prior to the expiration of the warranty will be honored after warranty expiration. Warranty staff should have all year end work orders submitted to our trade partners prior to the 1 year warranty expiration. Exterior warranty services that don’t require direct homeowner interaction such as landscaping, exterior painting, etc. should be completed, providing the homeowner is comfortable with this arrangement. Where possible phone calls should be substituted for in-home visits such as 30 Day Warranty introductions and some warranty assessments. All field staff with pending service appointments should reach out to all effected homeowners to communicate these changes and coordinate rescheduling with our trade partners. The safety of our customers, staff and trade partners is our number one priority and we thank you in advance for your patience and understanding as we work through the uncertainties of the coming weeks.

Quality Builders Warranty

Quality Builders Warranty Corporation is the nation’s premier 10-year new home warranty program. Builders that display the QBW Logo bear the mark of integrity, having passed a strict set of standards. These “Builders of Integrity” strive for excellence, consistently creating quality homes and providing dedicated service to their customers. Homebuyers obtain peace of mind when they select a builder approved by QBW.

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It is our pleasure to provide this service for you to quickly and easily communicate issues about your new home.

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